The drive to learn about the processes in the company is based on collected data, obtained information and knowledge, not only on the intuition of managers.
Effective change of organization towards one that consciously and maturely uses management through facts requires the development of 5 areas: proper collection and processing of reliable data, analysis, which allows processing raw data into useful information, knowledge management, organizing decisions, establishing control procedures of improvement.
Successful implementation of management by facts are 5 steps that provide a logical cycle of action and guarantee the best results in process management.